Communicate with users and fix issues via the printer control panel
Customers can now report errors directly from the malfunctioning printer – using HP SDS and JetAdvice.
The new HP SDS printer app, Report a Problem, lets customers contact the reseller directly through the printer control panel – instead of having to call or email to report an error.
The reseller / service provider can also respond to the customer via JetAdvice – potentially guiding the person to fix the problem.
See all the other amazing benefits of using HP SDS together with JetAdvice here.