Maintenance

Extend the life of your printer

You know it - once again, there is a paper jam! And whose responsibility is it to try and get the device working again? Do you ask one of your colleagues, or do you contact the Helpdesk for technical support? If you don’t do anything your colleagues might think you don’t care.

How many times do you get paper jams? Is it all included in the service offered by your IT supplier? What does the error code mean?

What is the real cost to the company when employees spend time doing jobs they aren’t supposed to? With JetAdvice 2.0, you can bring an end to this!

Many suppliers offer to maintain the printers before they jam or break down, but do you think they have been successful? Often the answer we hear is that it hasn’t gone quite as well as promised!

But why not? A typical answer is that the error message was not passed on to the right person.

It requires no professional knowledge to keep your printer healthy, but not everyone has the opportunity. JetAdvice 2.0 keeps a watchful eye on many different aspects of print and copy devices.

A common printer logs only a few errors, and then the oldest is deleted. JetAdvice 2.0 logs all the errors which occur and you can always go back in history and find information from a particular day. You can set up rules that make it possible to do proactive maintenance.

As with all other technical equipment, it makes good economical sense to plan maintenance before a problem occurs. This pro-activeness will make the printer live longer!